The Maintain IT’s Spotlight is on the Kitchigami Regional Library and Bemidji branch manager, Paul Ericsson. Read how this region is solving it’s tech support for public computers in their 10 branch libraries by having a “BRAT” in each branch. (A BRAT is a “BRanch Area Tech). You can read the whole report here and learn their successful way to deal with an age-old problem.
But – this is not the only library which is sharing their ways of supporting public access computing and public access computers in libraries. Learn more about this grassroots community growing under the encouragement of the MaintainIT Project.
The MaintainIT Project is a three-year project funded by the Bill & Melinda Gates Foundation. “We gather stories from public libraries on how they support public computers and publish their tips and techniques in Cookbooks and articles, available for FREE on the project web site. The Project works with libraries throughout the U.S. and Canada, sharing stories from the field so librarians can learn from each other.”
Take some time to explore this tremendous resource and get cooking with the cookbooks, webinars, spotlight, and more!